top of page

Ecommerce Web Audit & Redesign

Digital - UIUX

Shaping customer shopping experience journey focusing on usability for an Ecommerce 

13.png

Role

User Experience / User Interface Designer

Key Skills

  • User Experience

  • User Interface

Deliverable(s)

Report on Overall Findings

- Includes supporting research

​

Updated redesign Landing Page

- focusing on visuals and usability

Duration

1.5 Week

Design Process

When auditing the ecommerce's website, I began by understanding the primary customer and their journey, focusing on how they interact with the site from discovery to purchase. I examined key usability factors across several webpages, including the information architecture, ensuring that the navigation was intuitive and user-friendly. Throughout the process, I identified potential technical constraints the business owner might face when implementing changes, such as limited development resources or platform restrictions. These considerations were factored into my recommendations, particularly when assessing the landing page and other critical pages, to ensure that any improvements could be realistically achieved within these limitations.

After completing the usability audit, I followed up by creating a wireframe and mockup for the landing page. This step involved visualising the improved structure and layout, ensuring the design addressed both user needs and the identified technical constraints. The wireframe helped map out the key sections and content flow, while the mockup provided a more detailed representation of the final design, incorporating branding elements and a cohesive user experience that aligns with the customer journey and business goals.

Assumptions / Constraints Made

  • Forms are fixed with limited customisation

  • Error message comes with the forms checkout

  • Fixed checkout process

  • Error message is fixed

Understanding Primary Customer

User Persona Emma
User Journey Emma

Information Architecture

Info Architecture.png

Overall Findings

Overall findings - Went Well
Overall findings - improve

Landing Page Recomendations

Wireframe & Hi-Fidelity

WireFrame & HiFid

Mockups

Landing Page Nail Brand.gif
bottom of page